Shipping times vary depending on the product and destination. Typically, delivery takes between 5-10 days. You'll receive a tracking number as soon as your order is dispatched so you can follow its journey.

Yes! We offer shipping to a wide range of countries. Shipping times and fees vary based on your location.

Once your order ships, you’ll receive an email with a tracking number. You can track your order via the carrier’s website.

We offer returns or exchanges for defective or damaged products within 7 days of receipt. Please visit our Return Policy page for more information on how to process a return.

If you have any other questions or need assistance, please contact us via our Contact Us page or email us at info@ivanharrods.co.uk. We aim to respond within 12 hours.

Your privacy and security are important to us. Our store uses the latest encryption technologies and follows strict privacy practices to keep your personal information safe.